Frequently Asked Questions (FAQ)
RealTime Refund Ltd provides structured, lawful, and evidence-based recovery assistance for victims of online fraud, cryptocurrency scams, trading platform deception, and financial exploitation.
What does RealTime Refund Ltd do?
RealTime Refund Ltd is a financial recovery consulting firm that assists victims of online fraud, cryptocurrency scams, trading platform deception, and other financial exploitation.
We help clients assess their case, structure supporting evidence, and pursue lawful recovery pathways through financial institutions, regulatory channels, or legal referral where appropriate.
We are not a law enforcement agency and do not replace legal representation.
Can you guarantee that I will get my money back?
No. 92% guaranteed
No legitimate recovery firm can guarantee recovery results. Financial recovery depends on multiple variables, including:
How quickly action is taken
The payment method used
Jurisdictional regulations
Cooperation of financial institutions
Strength of available evidence
Whether funds remain traceable
We provide structured assistance and strategic guidance with 92% guarantees.
How long does the recovery process take?
Recovery timelines vary significantly depending on:
The type of scam
Whether cryptocurrency or traditional banking systems were used
International jurisdiction factors
The responsiveness of involved institutions
Some cases may progress within weeks, while others can take several months. Each case is unique.
What types of scams do you handle?
We assist with cases involving:
Cryptocurrency scams
Forex and trading platform fraud
Investment scheme losses
Wire transfer fraud
Debit/credit card fraud
Romance and social engineering scams
Online marketplace fraud
Impersonation scams
Each case is evaluated individually.
Do you work with law enforcement?
We assist clients in preparing structured documentation suitable for submission to law enforcement or regulatory bodies where necessary.
However, we are not a law enforcement agency and do not have investigative authority.
Are you a law firm?
No.
RealTime Refund Ltd is a financial recovery consulting firm. We do not provide legal representation.
If legal action is required, we may recommend licensed legal professionals depending on jurisdiction.
How does the free case evaluation work?
During the initial review, we assess:
Transaction details
Payment method
Communication history with the suspected scam entity
Platform or exchange involved
Timeline of events
This allows us to determine whether structured recovery options may be available.
What information will I need to provide?
To properly assess your case, you may need to provide:
Transaction receipts or confirmations
Wallet addresses (for cryptocurrency cases)
Screenshots of communication
Bank statements (relevant portions only)
Platform account details
All documentation is handled confidentially.
How are your service fees structured?
Fees depend on the scope and complexity of the case.
Clients receive clear engagement terms before proceeding. We maintain transparent fee structures and do not impose hidden charges.
Specific details are provided after the initial case assessment.
What makes RealTime Refund Ltd different from other recovery services?
We prioritize:
Transparent communication
Defined scope of services
Realistic expectations
Structured documentation
Compliance awareness
Confidential handling of sensitive data
We avoid exaggerated claims or unrealistic recovery promises.
Is my information kept confidential?
Yes.
All client information is handled with strict confidentiality. Documentation is reviewed securely and shared only as required within the defined scope of service.
We prioritize data security and client privacy at every stage.
What should I do immediately after being scammed?
If you suspect you have been scammed:
Stop further payments immediately
Preserve all communication and transaction records
Contact your financial institution as soon as possible
Avoid engaging further with the suspected scam entity
Seek structured professional guidance promptly
Early action increases the possibility of effective intervention.
Do you assist international clients?
Yes.
We assess cases involving domestic and international financial transactions. Jurisdictional factors may influence available recovery pathways.
What if my case is declined?
Not all cases present viable recovery pathways.
If we determine that recovery options are limited based on timing or evidence constraints, we will inform you honestly.
Transparency is central to our approach.